Privacy Policy

TourGuideNow ("we", "us", "our", or "Company") operates the TourGuideNow mobile application.

Information Collection and Use

Our app collects:

• Location data — to show nearby places, calculate distances, and provide navigation
• Email address — for account creation, password recovery, and communication
• User preferences — onboarding answers to personalize your experience
• Activity data — completed trips, ratings, and reviews you provide

We do NOT:

• Sell your data to third parties
• Share data with advertisers
• Use data for marketing purposes
• Track you outside the app

Data Storage

Your data is stored securely in our database. We use:

• Firebase Authentication — for secure login
• MongoDB Atlas — for user profiles and activity data
• Cloudinary — for image and audio storage

All data is encrypted in transit (HTTPS) and at rest.

Third-Party Services

Our app uses:

• Google Maps API — to display location data
• Firebase — for authentication and real-time features
• Mapbox — for mapping functionality

These services have their own privacy policies. We recommend reviewing them.

Data Retention

• User account data is retained as long as your account is active
• You can request deletion of your account and all associated data at any time
• Deleted data is permanently removed from our servers

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this privacy policy at any time. We will notify you of significant changes by updating the "Last updated" date below.

Contact Us

For privacy questions or data deletion requests, contact:
tourgo2026@gmail.com

Last updated: March 20, 2026